1. Nature of Our Content
Clearglow currently provides free educational and informational content through this website. All guides, articles, and frameworks published on clearglow.world are available at no charge to visitors.
If we offer any paid products, downloadable resources, or premium content in the future, the terms in this Refund Policy will apply to those transactions.
2. Digital Products and Downloadable Resources
For any paid digital products (such as downloadable guides, e-books, or resource packs) offered through this website, the following terms apply:
- 30-Day Refund Window: You may request a full refund within 30 days of the original purchase date.
- Eligibility: Refund requests must be submitted via email to reply@clearglow.world with your order details.
- Processing Time: Approved refunds will be processed within 5–10 business days to the original payment method.
3. Non-Refundable Circumstances
Refunds may not be issued in the following circumstances:
- Requests submitted more than 30 days after the original purchase date
- Instances where the product was flagged as misused or shared in violation of our Terms of Use
- Cases where a chargeback or payment dispute was initiated without first contacting us
4. How to Request a Refund
To request a refund, please contact us with the following information:
- Your full name
- Email address used at purchase
- Order number or transaction reference
- A brief description of the reason for your request
Phone: +1 831-427-3350
Address: 101 McGregor Way, Santa Cruz, CA 95062, USA
5. Consumer Rights
Nothing in this Refund Policy limits or excludes your statutory rights under applicable consumer protection law, including the California Consumer Legal Remedies Act (CLRA) or other applicable federal or state regulations. We are committed to fair and transparent handling of all refund and dispute requests.
6. Changes to This Policy
We may update this Refund Policy from time to time. The "Last updated" date reflects the most recent changes. If significant changes are made, we will notify users through the website.
7. Contact
Clearglow101 McGregor Way, Santa Cruz, CA 95062, USA
reply@clearglow.world
+1 831-427-3350