Privacy Policy

1. Controller Identity

The data controller responsible for the processing of personal data through this website is:

2. Data We Collect

We collect personal data only when you voluntarily provide it or when it is automatically generated through your use of this website.

2.1 Data You Provide Directly

• Contact form: full name, email address, message content, and GDPR consent timestamp.

2.2 Data Collected Automatically

• IP address (anonymized where technically possible)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL and exit pages
• Cookie identifiers (see our Cookie Policy)

3. Purposes and Legal Bases for Processing

4. Data Retention

• Contact form submissions: retained for up to 24 months from the date of submission, then securely deleted.
• Analytics data: retained for up to 26 months in anonymized or aggregated form.
• Consent records: retained for 3 years to demonstrate compliance with applicable law.
• Server logs: retained for up to 90 days for security purposes.

5. Your Rights Under GDPR and Applicable US Law

If you are located in the European Economic Area (EEA), United Kingdom, or a US state with applicable privacy law (including California under CCPA/CPRA), you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right of rectification: Request correction of inaccurate or incomplete data.
• Right of erasure ("right to be forgotten"): Request deletion of your personal data, subject to legal retention obligations.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: File a complaint with a supervisory authority. In the US, contact the Federal Trade Commission (FTC) at ftc.gov. In California, contact the California Privacy Protection Agency (CPPA).

To exercise any of these rights, contact us at reply@clearglow.world. We will respond within 30 days.

6. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share data with:

• Hosting and infrastructure providers: for operating the website securely.
• Analytics providers: only with your consent, and in anonymized/aggregated form where possible.
• Legal authorities: when required by applicable law, court order, or regulatory obligation.

Any third-party processors we engage are required to maintain appropriate data protection standards and are bound by data processing agreements.

7. International Data Transfers

Our operations are based in the United States. If you are located in the EEA or UK, your data may be transferred to the US. Such transfers are subject to appropriate safeguards, including Standard Contractual Clauses (SCCs) adopted by the European Commission, or other lawful transfer mechanisms.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption for all data in transit
• Access controls limiting data access to authorized personnel only
• Regular security reviews and vulnerability assessments
• Secure deletion procedures for data at end of retention period

9. Cookies

We use cookies and similar technologies on this website. For detailed information, please read our Cookie Policy.

10. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Material changes will be communicated via a prominent notice on the website. We encourage you to review this policy periodically.

12. Contact

For any privacy-related questions or to exercise your rights, contact us at: